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Horizon stores are open for business during this crisis and can take orders online, by phone, fax or text. Saturday hours may change - call your local store.

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Customer Connect

Welcome to HorizonOnline.com's Customer Connect

Please enter your Horizon 24/7 "Log-in" information below.

Sign In

If you are a Horizon, Metro or Turf & Garden customer but do not have a Horizon 24/7 user account yet, you may create one by clicking the button to the right.
Register Now
Go to Horizon 24/7

Interested in becoming a customer?

Click here to find the store location nearest you or call: (480) 337-6700.


If you have forgotten your Username and/or Email Address on the account:

  1. Obtain your Customer Account Number AND Web Registration Key from your monthly statement or call your local Sales Center.
  2. Contact POOLCORP’s Technical Support Center (TSC) at 866.445.POOL(7665) and keep that information handy. For your security, our agents will need it to confirm your identity.


You can RESET your password. (For your security, no one else is able to access your password.)

  1. Enter your User Name and the Email Address on the account to receive a temporary password, sent via email.
  2. The site will then prompt you to enter the temporary password and a new password.

Note: The TSC is staffed:

  • M-F / 6:00 AM to 6:30 PM (Central)
  • Sat / 6:00 AM to 2:00 PM (Central)